Privacy Policy
Last updated: October 2025
Black Fire Safety (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.
1. Who We Are
Black Fire Safety
Email: david@blackfiresafety.co.uk
For the purposes of data protection law, Black Fire Safety is the Data Controller for any personal information we collect.
2. What Information We Collect
We may collect and process the following types of personal data:
Contact details: your name, email address, phone number, job title, and organisation name.
Enquiry information: any details you provide when contacting us through our website or by email/telephone.
Service-related information: details about your property or project relevant to a fire risk assessment or strategy document.
Technical data: IP address, browser type, operating system, and website usage data (via analytics tools or cookies).
Marketing preferences: your consent to receive updates, newsletters, or promotional information (if applicable).
We do not collect special category data (such as health, race, or political opinions) unless strictly necessary and with your explicit consent.
3. How We Collect Your Data
We collect data in the following ways:
When you submit a contact form or request a quotation on our website.
When you communicate with us by phone, email, or in person.
When you use our services, such as requesting a fire risk assessment or fire strategy document.
Through cookies or analytics when you visit our website.
4. How We Use Your Data
We process your personal data for the following lawful purposes:
| Purpose | Legal Basis |
|---|---|
| To respond to your enquiries and provide quotes or information | Legitimate interest |
| To carry out contracted services (e.g. fire risk assessments) | Performance of a contract |
| To maintain our records and manage our relationship with you | Legitimate interest / legal obligation |
| To comply with legal or regulatory requirements | Legal obligation |
| To send occasional updates or information (if you’ve opted in) | Consent |
We only use your data for the purposes for which it was collected and do not sell or share it with third parties for marketing.
5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.
Digital files are stored securely on password-protected systems.
Access is restricted to authorised personnel only.
Data is backed up securely to prevent loss or damage.
Paper records (if used) are kept in locked cabinets and securely destroyed when no longer needed.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:
Client records: retained for up to six years after the last service, for insurance and legal purposes.
Enquiries: deleted after 12 months if no ongoing service relationship is established.
Marketing data: retained until you withdraw consent or unsubscribe.
After these periods, data is securely deleted or anonymised.
7. Sharing Your Data
We may share your data only when necessary:
With regulatory bodies or insurers, if legally required.
With trusted service providers (such as IT or data storage providers) who process data on our behalf under strict confidentiality agreements.
When required by law enforcement or government authorities.
We never sell your personal data.
8. Cookies and Website Analytics
Our website uses cookies to improve performance and user experience. Cookies are small text files stored on your device that help us analyse site traffic and understand how visitors use our site.
You can control or delete cookies through your browser settings. Disabling cookies may affect some website functionality.
We may also use tools such as Google Analytics to monitor website performance. This data is anonymised and cannot identify individual users.
A separate Cookie Policy may provide more detail if required.
9. Your Data Protection Rights
You have the following rights under UK GDPR:
Right of access – to request a copy of the personal data we hold about you.
Right to rectification – to correct inaccurate or incomplete information.
Right to erasure – to request deletion of your personal data, where applicable.
Right to restrict processing – to limit how we use your data.
Right to data portability – to receive your data in a usable format or transfer it to another controller.
Right to object – to stop your data being used for certain purposes (e.g. marketing).
Right to withdraw consent – where processing is based on your consent.
To exercise any of these rights, please contact us at david@blackfiresafety.co.uk.
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of other sites. You should review their privacy policies before providing any personal information.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Black Fire Safety
Email: david@blackfiresafety.co.uk